Evening Supervisor - Hollystown - Cantwell Retail
On-site- Dublin 15, Leinster, Ireland
MACE Kinvara
Job description
Cantwell Retail Group require a Evening Supervisor to join their team in their MACE Hollystown location.
This role will suit an experienced convenience retail supervisor looking to make their next step in their career.
SUPERVISORY
- Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
- To supervise the effective induction and training of employees
- Assist the Store Manager in the effective management of retail sales team performance
CUSTOMER CARE
- To ensure customers receive high quality and consistent service at all times
- To pro-actively take necessary action in store improvements following customer complaints
OPERATIONS
- Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
- Ensure housekeeping in the store is maintained at an optimum level
- Co-ordinate in-store sales and promotions
- To ensure the appropriate cash register and cash handling policy is adhered to
STOCK MANAGEMENT
- Ordering of stock
- To assist the Store Manager in preparations for stock take and supervise where appropriate
- To assist the Store Manager in minimising stock loss through wastage, damages and pilferage
- Ensure food management and waste systems are adhered to by retail sales team
- Check to ensure adequate stock is available for customer’s needs
- Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock
LEGISLATION & SECURITY
- To ensure secure opening and closing procedures with the Store Manager
- To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation
- To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
- Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
Job requirements
The ideal candidate will possess many of the below attributes:
- Previous supervisory experience
- Operational knowledge of retail environment
- Excellent interpersonal skills
- An understanding of consumer needs
- Understanding of employment, health & safety , HACCP, and consumer legislation
- Committed to continually improving standards
- Self-motivated & ambitious
- Computer literate
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