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Supervisor - Full Time

  • On-site
    • Bishopstown, County Cork, Munster, Ireland
  • MACE Model Farm Road Cork

Job description


MACE Model Farm Road, Bishopstown, Co. Cork require a Full Time Supervisor to join their team. 


MAIN DUTIES:

Supervisory

  • Ensure high quality and consistent customer service is provided at all times
  • To delegate and communicate effectively with the sales team
  • To supervise the effective induction and training of employees
  • Assist the store manager in the effective management of sales team performance

Customer Care

  • To ensure customers receive high quality and consistent service at all times
  • To deal with and rectify customer complaints in an effective and pleasant manner
  • To pro actively take necessary action in store improvements following customer complaints

Operations

  • Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
  • Maximise sales and margin while minimising waste
  • Ensure housekeeping in the store is maintained at an optimum level
  • To ensure the appropriate cash register and cash handling policy is adhered to
  • To ensure shelf edged labels are updated on a weekly basis

Stock Management

  • Ordering of stock
  • To assist the manager in preparations for stock take and supervise where appropriate
  • To assist the manager in minimising stock loss through wastage, damages and pilferage
  • Ensure food management and waste systems are adhered to by deli sales team
  • Check stock to ensure adequate stock is available for customers’ needs
  • Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

Legislation & Security

  • To ensure secure opening and closing procedures with the store manager
  • Consumer Legislation
  • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
  • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly


Job requirements

    The ideal candidate will possess the following attributes:

    • Hard-working and flexible, with the ability to work both as part of a team and on own initiative
    • Professional & polite manner is essential
    • Committed to continually improving store standards with an attention to detail
    • Committed to delivering great customer experiences in a busy environment
    • Enjoys working in a fast-paced team environment and with a willingness to embrace new challenges



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