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Deli Manager - Full Time

  • On-site
    • Old Leighlin, County Carlow, Leinster, Ireland
  • MACE Old Leighlin

Job description

MACE Old Leighlin, Oldleighlin, Co. Carlow, R93KX97 seek a Deli Manager to work in their store. 

Prior experience required 

CUSTOMER CARE

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

  • Ensure products are served to customers in line with Food Hygiene Requirements

  • Maintain knowledge of current in delisales and promotions

  • Assist customers with queries regarding deli products

FOOD MANAGEMENT

  • Ensure effective & compliant HACCP control systems are in place

  • Ensure policies and procedures pertaining to fresh food are implemented and managed

  • Ensure area operates within relevant legislation in terms of HACCP

  • Ensure regular cleaning of deli area and equipment

  • Ensure relevant protective clothing is provided and worn

  • Ensure critical control points are identified and monitored

  • Ensure systems in place for temperature checking and food hygiene

  • Ensure corrective action put in place for critical control points

  • Ensure the appropriate waste management records are maintained

  • Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

  • Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately

  • Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock

  • Ensure effective food management and waste systems are implemented, managed and updated appropriately

  • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

FINANCE

  • Managing budgets for the delicatessen area

  • Ensure overheads are controlled and minimised where appropriate

  • Ensure delicatessen sales are maximised

  • Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

  • Ensure delicatessen runs efficiently and smoothly

  • Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock

  • Plan for market changes and demands as they arise

  • Ensure delicatessen promotions are managed appropriately

  • Ensure consistent high levels of customer service are provided at all times

  • Ensure all customer complaints are dealt with in the appropriate manner

  • Take necessary action in deli improvements following customer complaints

  • Ensure food preparation meets the required customer and hygiene standards

  • Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines

  • Ensure overall customer service levels within the area are maintained at the required standard

Job requirements

  • Excellent interpersonal and communication skills

  • Excellent communication skills

  • Numerical abilities

  • The ability to work as part of a team

  • The ability to use initiative

  • Sound judgement with the ability to make decisions

  • Self-motivated

  • Good attention to detail

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