Deli / Bakery Supervisor

Job description

MACE Old Leighlin, Oldleighlin, Co. Carlow, R93KX97 seek a Deli / Bakery Supervisor to work in their store. 


Prior experience required 


CUSTOMER CARE

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
  • Ensure products are served to customers in line with Food Hygiene Requirements
  • Maintain knowledge of current in deli/bakery sales and promotions
  • Assist customers with queries regarding deli/bakery products

FOOD MANAGEMENT

  • Ensure effective & compliant HACCP control systems are in place
  • Ensure policies and procedures pertaining to fresh food are implemented and managed
  • Ensure area operates within relevant legislation in terms of HACCP
  • Ensure regular cleaning of deli area and equipment
  • Ensure relevant protective clothing is provided and worn
  • Ensure critical control points are identified and monitored
  • Ensure systems in place for temperature checking and food hygiene
  • Ensure corrective action put in place for critical control points
  • Ensure the appropriate waste management records are maintained
  • Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

  • Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
  • Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
  • Ensure effective food management and waste systems are implemented, managed and updated appropriately
  • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

FINANCE

  • Managing budgets for the delicatessen area
  • Ensure overheads are controlled and minimised where appropriate
  • Ensure delicatessen sales are maximised
  • Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

  • Ensure delicatessen runs efficiently and smoothly
  • Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
  • Plan for market changes and demands as they arise
  • Ensure delicatessen promotions are managed appropriately
  • Ensure consistent high levels of customer service are provided at all times
  • Ensure all customer complaints are dealt with in the appropriate manner
  • Take necessary action in deli improvements following customer complaints
  • Ensure food preparation meets the required customer and hygiene standards
  • Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
  • Ensure overall customer service levels within the area are maintained at the required standard

Job requirements

  • Excellent interpersonal and communication skills
  • Excellent communication skills
  • Numerical abilities
  • The ability to work as part of a team
  • The ability to use initiative
  • Sound judgement with the ability to make decisions
  • Self-motivated
  • Good attention to detail