Deli Assistant - Full Time

MACE Freshford, Kilkenny St, Freshford, Co. Kilkenny, R95NC84 seek a Full Time Deli Assistant to work in their store. Prior experience is beneficial but not necessary if you have a flair or passion for work.

CUSTOMER CARE

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
• To communicate with the customers in and effective and welcoming manner
• Ensure products are served to customers in line with Food Hygiene Requirements
• Maintain knowledge of current deli products and promotions
• Assist customers with queries regarding deli products

OPERATIONAL & STORE PRESENTATION

• Maintain knowledge of current in store sales and promotions
• Answer customer queries with regard to the store and its merchandise
• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
• Maintain a clean and well organised back store area
• To receive and check stock in line with company guidelines
• Ensure stock is packed in line with company merchandising guidelines
• Update shelf edged labels as instructed by the Assistant Store Manager
• To rotate stock appropriately minimising waste
• To be vigilant at all times to prevent stock loss and waste
• To conduct stock takes as instructed by Assistant Store Manager/Store Manager
• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

FOOD SERVICE

• Check temperatures in the deli area ensuring they are compliant with HACCP regulations
• Maintain HACCP records in line with store policies
• Monitor Critical Control Points and ensure food is not open to contamination
• Comply with relevant controls around all foods including Fresh and Red Meats

• Excellent communication skills
• Numerical abilities
• The ability to work as part of a team
• The ability to use initiative
• Sound judgement with the ability to make decisions
• Self-motivated
• Good attention to detail