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Deli Assistant (Full-Time)

  • On-site
    • Kilkenny, Leinster, Ireland
  • MACE Freshford

Job description

Deli Assistant (Full-Time)

MACE Freshford, Kilkenny Street, Freshford, Co. Kilkenny (R95 NC84), is seeking a motivated and customer-focused Full-Time Deli Assistant to join our team.


CUSTOMER CARE

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

  • To communicate with customers in an effective, professional, and welcoming manner

  • Ensure products are served to customers in accordance with food hygiene requirements

  • Maintain knowledge of current deli products and promotions

  • Assist customers with queries regarding deli products


OPERATIONAL & STORE PRESENTATION

  • Maintain knowledge of current in store sales and promotions

  • Answer customer queries with regard to the store and its merchandise

  • To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

  • Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

  • Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

  • Maintain a clean and well organised back store area

  • To receive and check stock in line with company guidelines

  • Ensure stock is packed in line with company merchandising guidelines

  • Update shelf edged labels as instructed by the Assistant Store Manager

  • To rotate stock appropriately minimising waste

  • To be vigilant at all times to prevent stock loss and waste

  • To conduct stock takes as instructed by Assistant Store Manager/Store Manager

  • To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards


FOOD SERVICE

  • Check temperatures in the deli area ensuring they are compliant with HACCP regulations

  • Maintain HACCP records in line with store policies

  • Monitor Critical Control Points and ensure food is not open to contamination

  • Comply with all relevant food safety procedures and controls, including those relating to fresh foods and red meats

Job requirements

  • Previous experience in deli, food service, or fresh food preparation would be an advantage but is not essential, as full training will be provided

  • Excellent communication skills

  • Numerical abilities

  • The ability to work as part of a team

  • The ability to use initiative

  • Sound judgement with the ability to make decisions

  • Self-motivated

  • Good attention to detail

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