Deli Assistant

Job description

MACE Kilgarven, Kenmare Rd, Kilgarvan, Co Kerry is looking for a Full-time Deli Assistant to join their fantastic team. Candidate should be available to work week days and weekends. Must be flexible with hours. Experience preferred but not essential as training will be provided.

Customer Care

  •  To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
  •  To communicate with the customers in an effective and welcoming manner
  •  To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate 
  •  Ensure products are served to customers in line with Food Hygiene Requirements
  •  Maintain knowledge of current in deli sales and promotions
  •  Assist customers with queries regarding deli products 

Operational & Store presentation

  •  Ensure Deli area and equipment is maintained to the required level of Hygiene ensuring cleaning is carried out as per Food Hygiene Policy
  •  To receive and check stock in line with company guidelines
  •  Ensure product is stored and displayed in line with food hygiene policy and merchandising policy 
  •  To rotate stock appropriately minimising waste
  •  To be vigilant at all times to prevent stock loss and waste
  •  To conduct stock takes as instructed by Assistant Store Manager/Store Manager
  •  Ensure food hygiene practices are complied with in line with HACCP regulations
  •  To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

Food Service

  •  Check temperatures in the deli area ensuring they are compliant with HACCP regulations
  •  Maintain HACCP records in line with store policies
  •  Monitor Critical Control Points and ensure food is not open to contamination 
  •  Comply with relevant controls around all foods including Fresh and Red Meats


  •  Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager

Job requirements

  • Experience would be beneficial
  • Excellent interpersonal and communication skills
  • Numerical abilities
  • The ability to work as part of a team
  • The ability to use initiative 
  • Sound judgement with the ability to make decisions
  • Self-motivated
  • Good attention to detail
  • Knowledge of Food Hygiene would be ben