Cook & Deli Assistant - Full Time

Job description

CUSTOMER CARE

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
  • To communicate with the customers in and effective and welcoming manner
  • Ensure products are prepared, cooked and served to customers in line with Food Hygiene Requirements
  • Maintain knowledge of current in deli sales and promotions
  • Assist customers with queries regarding deli products

OPERATIONAL & STORE PRESENTATION

To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

To be vigilant at all times to prevent stock loss and waste

To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

FOOD SERVICE

  • Check temperatures in the deli area ensuring they are compliant with HACCP regulations
  • Maintain HACCP records in line with store policies
  • Monitor Critical Control Points and ensure food is not open to contamination
  • Comply with relevant controls around all foods including Fresh and Red Meats

GENERAL

  • Any other duties that may be assigned to you by the Store Manager

Job requirements

  • Excellent interpersonal and communication skills
  • Excellent communication skills
  • The ability to work as part of a team
  • The ability to use initiative
  • Sound judgement with the ability to make decisions
  • Self-motivated
  • Good attention to detail