Confectionery Baker - Full Time
Job description
MACE Old Leighlin, Oldleighlin, Co. Carlow, R93KX97 seek a Full Time & Confectionery Baker to work in their in store Bakery.
Successful candidates must have a passion and flair for baking.
CUSTOMER CARE
- To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
- Ensure products are served to customers in line with Food Hygiene Requirements
- Maintain knowledge of current in deli/bakery sales and promotions
- Assist customers with queries regarding deli/bakery products
FOOD MANAGEMENT
- Ensure effective & compliant HACCP control systems are in place
- Ensure policies and procedures pertaining to fresh food are implemented and managed
- Ensure area operates within relevant legislation in terms of HACCP
- Ensure regular cleaning of deli area and equipment
- Ensure relevant protective clothing is provided and worn
- Ensure critical control points are identified and monitored
- Ensure systems in place for temperature checking and food hygiene
- Ensure corrective action put in place for critical control points
- Ensure the appropriate waste management records are maintained
- Ensure appropriate controls are in place for fresh and red meats
STOCK MANAGEMENT
- Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
- Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
- Ensure effective food management and waste systems are implemented, managed and updated appropriately
- Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)
OPERATIONS
- Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
- Plan for market changes and demands as they arise
- Ensure delicatessen promotions are managed appropriately
- Ensure consistent high levels of customer service are provided at all times
- Ensure all customer complaints are dealt with in the appropriate manner
- Take necessary action in deli improvements following customer complaints
- Ensure food preparation meets the required customer and hygiene standards
- Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
- Ensure overall customer service levels within the area are maintained at the required standard
Job requirements
- Flair and Passion for baking
- Excellent interpersonal and communication skills
- Excellent communication skills
- Numerical abilities
- The ability to work as part of a team
- The ability to use initiative
- Sound judgement with the ability to make decisions
- Self-motivated
- Good attention to detail